About us & terms and conditions

HomeBrew4Less.com LLC is a full service retail and mail order home brew shop for all winemakers, homebrewers, mashers, craft brewers and country wine makers and is located in Chambersburg, PA 17202

Retail Store Address:
HomeBrew4Less.com LLC
890 Lincoln Way W
Chambersburg, PA 17202
(717) 504-8534

Normal Store Hours: Tue-Sat 11:30am - 5:30 pm


Privacy Policy
USE OF PERSONALLY IDENTIFIABLE INFORMATION
Information submitted to HomeBrew4Less.com through forms on the web site is governed according to the following terms of the HomeBrew4Less.com Electronic Personal Information Privacy Policy:

General
To protect your privacy when visiting our web site, we have adopted the following policies to safeguard any personal information you may voluntarily submit. Any information collected will be used for the purposes of responding to inquiries, orders, and for the general improvement of our Internet services.
Any personal information collected from visitors to our site is done on a voluntary basis. Information such as names, addresses, phone numbers, e-mail addresses, etc. will be used only by HomeBrew4Less.com to respond to inquiries, for specific HomeBrew4Less.com marketing activities, events, services, or to facilitate fulfillment of orders.

User Submissions
Information supplied to HomeBrew4Less.com through our site, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, will not be treated as proprietary or as confidential and we assume no obligation to protect such information from disclosure. Further, the submission of such information to HomeBrew4Less.com shall not restrict the use of such information by HomeBrew4Less.com for any commercial or non-commercial purpose whatsoever and HomeBrew4Less.com shall be free to reproduce, use, disclose, and distribute the information to others without restriction. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

Information Collection
Our web service tracks visitors to the site and collects generalized information on the number of visits, most popular page views, domain names, geographic information, downloads, site search terms, etc. Additionally, some pages throughout the site may request specific information submitted by a form or e-mail. HomeBrew4Less.com may also retain electronic communications sent by visitors. This information will only be used by HomeBrew4Less.com as a means of continuously improving our services or in the placement of orders as indicated above.
HomeBrew4Less.com uses an SMTP gateway to forward e-mail and to log e-mail transactions. Logs of e-mail transactions include:
• Date and time of message
• Name and IP address of connecting host
• E-mail address of message originator
• HomeBrew4Less.com address of recipient

Children’s Privacy
We do not knowingly solicit or collect personally identifiable information online from children under the age of 13 and we do not ask for age-identifying information from our visitors. If you have reason to believe that a child under the age of 13 has submitted personally identifiable information online which would be against our policy, then we ask you to notify us immediately and we will take all reasonable measures to delete such information and not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).

Web Push notifications
Web Push notifications are automated customer alerts that are delivered via web browser platforms to subscribers for the purposes of marketing. They are functional across a number of browsers and operating systems.

Subscriber list
The Company ensures that all subscriber lists remain private and confidential. The Company will not sell, rent, loan or invite external access to a customer's contact lists. Nor will Company themselves use customer's contact lists for any purpose.

Use of information collected
The Company shall not distribute, circulate or pass onto any third party any of the information that is collected through the licensing and use of the product. All information gathered will be used only for the improvement of the product or services and the betterment of the customer, and will remain private and confidential.
Everything you need to know about web push notifications

Cookies
Some sections of the HomeBrew4Less.com web site may deposit pieces of information called “cookies” on your computer. A cookie is a small piece of information stored by a browser on your computer's hard drive. Cookie technology does not collect personally identifiable information. If a cookie is sent to your computer, your browser only permits that web site to access the cookie it sent. It does not allow access to cookies sent by other web sites.
If you choose to do so, you can change your browser's cookie configuration. Check the “Help” section of your browser for more information. HomeBrew4Less.com does not endorse, nor does it participate in the practice of "spamming" (sending of unsolicited promotional e-mail). We comply with the provisions of the CAN-SPAM Act of 2003, as amended.

Terms of Usage
By your use of this web site, you agree to the terms of our Legal Information, our use of information and this privacy policy. From time to time we may make changes to our policies so we recommend that you visit this page often to review the information contained herein.

Legal Information

TERMS OF USE
Your access to and use of the HomeBrew4Less.com Stores (referred to as HomeBrew4Less.com, we, us, or our herein) websites at HomeBrew4Less.com are subject to the terms and conditions set forth below, our Privacy Policy and all applicable laws. By accessing this site or downloading any materials from this site, you agree to these terms. If you do not agree to them, do not use the site, make purchases from the site, or download any materials from it.
HomeBrew4Less.com may revise these terms and conditions from time to time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at this site.

RESTRICTIONS ON USE OF MATERIALS
HomeBrew4Less.com is providing the materials on this website as a service to our customers. You may use the materials for informational purposes only.
The materials at this site are copyrighted and any unauthorized use of any materials at this site may violate copyright, trademark, and other laws. You may download one copy of the information (materials) found on the HomeBrew4Less.com site on a single computer for your personal, non-commercial home use. Modification of the materials or use of the materials for any other purpose is a violation of our copyright and other proprietary rights. The reproduction or public display, performance, or distribution or other use of the materials for any public or commercial purpose and the use of the materials on any other website or networked computer environment is expressly prohibited.
Except as expressly provided herein, HomeBrew4Less.com does not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information.
We may terminate this license at any time if you are in breach of the terms of this agreement. Upon termination, you will immediately destroy the materials.

TRADEMARK INFORMATION
All brands and names incorporated into this website are the property of their respective owners.

DISCLAIMER
THE INFORMATION AND PRODUCTS PROVIDED ON THIS SITE IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. HomeBrew4Less.com further does not warrant the accuracy, completeness or usefulness of the information, text, graphics, links or other items contained within these materials. HomeBrew4Less.com may make changes to these materials at any time without notice. HomeBrew4Less.com makes no commitment to update the materials. No warranties are given as to the availability of any product and all sales shall be “AS IS” and “AS AVAILABLE.” Every effort has been made to assure that colors of products in images are accurate but variances may occur due to differences in monitors and settings on your personal computer. We cannot guarantee that the color you see on your monitor is entirely accurate.

LIMITATION OF LIABILITY
IN NO EVENT SHALL HOMEBREW4LESS.COM OR AFFILIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE OR THE MERCHANDISE REPRESENTED ON THIS SITE, EVEN IF HOMEBREW4LESS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR AGGREGATE LIABILITY FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED THE AMOUNT OF YOUR PURCHASES ON THIS SITE. CERTAIN PRODUCTS MAY CONTAIN WARNING LABELS AS REQUIRED UNDER APPLICABLE LAW TO ASSIST YOU IN MAKING AGE APPROPRIATE PURCHASES. WE REQUEST THAT YOU ADHERE TO ALL APPLICABLE PRODUCT WARNINGS.

LINKS TO OTHER SITES
The site may include links to other websites which are not under the control of HomeBrew4Less.com. We are not responsible for the content of any linked site or any link contained in a linked site. We reserve the right to terminate any link or linking program at any time. HomeBrew4Less.com does not endorse companies or products to which we link. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

APPLICABLE LAWS
Unless otherwise specified, the materials in the site are presented solely for the purpose of promoting HomeBrew4Less.com in the continental United States. This site is controlled by HomeBrew4Less.com from its offices within the Commonwealth of Pennsylvania in the United States of America. HomeBrew4Less.com makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. By accessing and using this site, you agree that all matters relating to the site or the products on the site shall be governed by the internal substantive laws of the Commonwealth of Pennsylvania in the United States of America. Any action or proceeding arising out of or related to your use of this site must be brought in the state or federal courts of Pennsylvania. You consent to the exclusive personal jurisdiction of such courts and venue in the City of Chambersburg, Franklin County, Pennsylvania.

Terms and Conditions of Use for HomeBrew4Less.com Orders

We enjoy establishing long term relationships with our customers and work hard for your business. Our policies are pretty simple and we try to be fair and do the right thing and our policies can be summed up quickly by stating that if we screwed up, we will go above and beyond to fix it an our expense, if you screwed up, ordered the wrong item, did not fully understand what you were ordering, misunderstood a products intended use, misused or damage an item, or simply changed your mind about a purchase, don’t expect us to pay for your mistakes. We are all human, and mistakes sometimes happen, we will be responsible for ours and we expect you to be responsible for yours. That said lets clear some things up so there are no misunderstandings.

Packaging and Product Delivery
At HomeBrew4Less.com, we see green packaging and product delivery as an opportunity for innovation — helping businesses and homes reduce their waste through: When possible we ship products in their original manufacture packaging, for example if you if you only purchase one item, and it ships alone.
This helps reduce your shipping cost, and helps the planet. If you need to conceal your shipment from prying eyes of others, such as nosy neighbors, or items intended as gifts, please leave us a note on your order and we will be glad to accommodate you.


Standard Shipping (USPS/UPS/FedEx Ground/Home Delivery)
Orders that are successfully processed are shipped via UPS/FedEx Ground/Home Delivery or USPS. Usually delivers within three (3) to ten (10) business days within the contiguous U.S. However, there may be times during the year (often November and December) when there may be slight delays due to high shipping volume. HomeBrew4Less.com is not responsible for any shipping delays.

FedEx and UPS shipping are not available for orders to AK, HI, P.O. Box, and APO/FPO addresses. These orders must ship via United States Postal Service (USPS) Priority Mail. See below.

Alaska and Hawaii
FedEx and UPS Services are not available for Alaska (AK) and Hawaii (HI). Orders shipped to AK and HI must use the United States Postal Service (USPS) Priority Mail Service. USPS Priority Mail tries to ship within three (3) to four (4) business days (1-2 days to process + 2 days for shipping), but please allow up to fourteen (14) days for arrival. If you do not choose USPS for Alaska (AK) and Hawaii (HI) orders when you check out, your order will be canceled at our discretion.

P.O. Boxes and APO/FPO Addresses
FedEx and UPS Services are not available for P.O. Boxes and APO/FPO addresses. Orders shipped to P.O. Boxes and APO/FPO addresses must use the United States Postal Service (USPS) Priority Mail Service. USPS Priority Mail tries to ship within three (3) to four (4) business days (1-2 days to process + 2 days for shipping), but please allow up to fourteen (14) days for arrival. If you do not choose USPS for P.O. Boxes and APO/FPO addresses orders when you check out, your order will be canceled at our discretion.

International Locations and U.S. Territories
Unfortunately, we are not able to ship to international locations or to U.S. Territories. We apologize for this.

You will be billed when you place your order
Billing charges will be processed immediately when your order is taken and according to the billing details displayed on your shopping cart when you ordered.

If you make a payment via PayPal, PayPal will deduct your monies immediately when you place your order.

Because conditions of use are beyond our control, we make no warranty or representation, express or implied, except that all products conform to the description provided on sales literature or product labels. Our liability is limited to the purchase price paid.

To the best of our ability the photographs and illustrations on our web site are accurate and up-to-date. However, we reserve the right to change or alter the actual product sold if it represents a better value to you, the costumer, or if the original product becomes no longer available. For these reasons, all photographs and illustrations are for display purposes only.

Backordered /Special order Items
We work hard to keep up our warehouse inventory so that you get your products in good time. We usually ship backordered and special ordered items within 7 to 21 days depending on which supplier the item is coming from, but once in awhile certain items may be backordered or unavailable from our distributors. In these cases we will hold your order for up to Thirty days if the backordered items are expected within that time. After 30 days we will cancel back ordered items on your order unless you contact us and tell us to keep them on back order. We offer thousands of products from multiple distributors, and sometimes they have extended delays when they run out of a particular item. Our goal is to get your orders to you a quickly as possible so we also reserve the right to substitute a product of equal or better value at no additional cost to you if it means we can ship your order sooner.
You may cancel backordered items any time up to the shipment date by calling us during normal store hours. If we cant fill back ordered or special ordered items within 30 days we will refund back your payment for those items and ship the remaining items.

About Shipping Live Liquid Yeast
Live Liquid yeast can be shipped to almost all locations, all year long. If it's warm in your area, the yeast will probably be warm when it arrives. Even with an ice pack, the yeast will probably warm up by the time you receive it. The ice pack extends the refrigerated time, it doesn't last forever.
However, this isn't usually deadly to yeast. It takes more than the hottest weather (even 110 degree days) to actually kill the yeast outright. We have shipped many hundreds of yeast cultures to locations where they've been un-refrigerated for a week or more during transit. This may weaken the culture somewhat, so fermentation starts a little slower, but you'll find that the quality of the beer is just fine. Even better is that fact that most orders take less than a week in transit, and it's not that hot for most of the year!
In almost all cases when we're contacted about yeast that arrived "hot" - it ends up working fine. You have to give it a chance. We will not provide free replacement yeast on the mere suspicion of heat damage. We will also not replace yeast that was shipped without an ice pack. We always recommend you add an ice pack to your yeast order especially if you are more than two days transit time from us, and that you make a proper yeast starter to ensure your yeast is in good condition.

Grain
Grain orders less then 50 LB are milled by default, if you don't want your grain milled, please add a note to your order. 50 and 55 lb sacks are not milled.

Dented Cans and Party Kegs
These items have traveled a long way, you need to be prepared for a few dents every once in a while! We will only replace dented cans or Party Kegs if they are returned to us at your expense for shipping in both directions, and by your own arrangements. We strongly suggest that you ignore the dents unless they are so severe that the can can't be opened or used. If you have a serious damage situation, give us a call and we will attempt to resolve it on a case-by-case basis.

Refunds
So that we may continue to provide you extreme value, we do not offer refunds and consider all sales final and the customer is responsible for determining if the product(s) ordered suits their needs. However, in the rare event your order is incomplete, or your items arrived damaged, we will correct the problem. Simply call our Customer Order Support at (717) 504-8534 during normal store hours so we can determine the best way to resolve the matter.

If you purchase something from this web site you are agreeing to our Terms & Conditions that say "No Refunds" and you then report the charge as unauthorized - you would be committing something called "FRAUD" and will be reported to the appropriate authorities, sent to collections, and will be responsible for all costs incurred in collection, including but not limited to, legal and court fees

Damaged or Defective Items
Special note on glassware;
we double check all glass items shipped, but no carriers will guarantee the safe delivery of glassware. We do our best to pack all orders for safe arrival, and they usually do, and we receive very few reports of broken glass items, but glassware, and glass bottles or other glass items are shipped at your own risk and no refunds will be issued for broken or damaged glass items.

If you have damaged or defective items in your order other then glass items, please contact us during normal store hours via telephone at (717) 504-8534. In some cases we can send a replacement immediately.
In some cases, at our discretion, we will require either a damage report from USPS, UPS, or Fedex, or that you return the damaged/defective item. Your replacement will not ship until we receive and examine the damaged/defective item. HomeBrew4Less.com is not responsible for the cost of return shipping, this would be no different then expecting a local retail store to pay you for gas to return an item. In certain instances we may pay for return shipping, but this is strictly at our discretion and is not negotiable.

When returning damaged products, be sure to use a carrier that can provide you with a tracking number for your return. HomeBrew4Less.com will not be held responsible for returns that are lost in transit and/or do not have a proper tracking number.

We are not able to accept returns on damaged merchandise that was not inspected by the customer at the time of original delivery and not reported or claimed within 2 business days of receipt. If a customer signs for a delivery and does not report any damage to the shipping company or to us then it is the customer's responsibility to file a claim with the shipping company to recoup any damages.

Products returned as defective, but which after inspection, are found not to be defective or unauthorized return of undamaged items will be returned to the customer and the customer will be responsible for shipping charges going back to the customer. If the customer fails to make arrangements for return shipping within 30 days, the returned items will be considered abandoned, and disposed in any manner that we deem necessary or proper without any reimbursement or liability. We are not responsible for unauthorized returns and abandoned orders shipped back to us. In such event, you will not be relieved of your liability to us.

Refusal of Shipment
Except when a package is damage by a shipper, if a customer refuses goods that were to be delivered to them or a package is returned to us as undeliverable, then the customer will be responsible for both the shipping cost to send the package(s) to the customer and the shipping costs incurred by HomeBrew4Less.com to have the package(s) shipped back (returned) to our warehouse and we will also charge a 20% Handling Fee to cover our the additional costs of processing of the order.

On-Line Shipping calculator
Our online shipping calculator is accurate most of the time, but is some cases certain combinations of products, or large heavy items may not calculate properly. Also if a shipping method is not available to you location, you will get erroneous results, if the shipping rate seems ridiculously to low, then it probably is, we will not ship your order until we get your approval and apply the correct shipping amount.

We reserve the right, in our sole discretion, to cancel any order or limit order quantity. We may request additional qualifying information prior to accepting or processing your order. In verifying your method of payment, shipping address and other information available to us, we may decide to cancel or otherwise reduce the quantity of your order.